OVERVIEW OF CUSTOMER SERVICE

Can we help you navigate through the administrational issues?

Here you will find our important contact details and office hours. You should also take a look at our documents and policies, where you can find relevant information about our products and services.

Find the answer to your questions related to customer service here.

CONTACT US!

OFFICE HOURS AND CONTACT DETAILS

The location for personal arrangements by the Customers of Porsche Finance Group Hungary:

1139 Budapest, Fáy St. 27. Floor 2

We are available for our Customers during office hours from Monday to Friday.

To schedule an appointment, please contact our staff.

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Moratorium

In this section, we have collected information and knowledge affecting our Customers in relation to the payment moratoria provided by law.

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Legal documents

Would you like to download important and necessary information to read now or later?

You can also find here the General Terms and Conditions of the different products or the cancellation form. Our materials are available in Hungarian in PDF format.

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COMPLAINT HANDLING

Customer satisfaction is a top priority for Porsche Finance Group Hungary.

Nevertheless, in the course of our operations, you may find our service unsatisfactory.

You can file a complaint through the following channels:

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EQUAL OPPORTUNITIES

During personal administrative procedures, we pay particular attention to equal opportunities for people with disabilities.

We support our Customers in receiving comprehensive information adapted to their specific needs.

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