Complaint handling - Porsche Finance
Customer satisfaction is a top priority for Porsche Finance.
Nevertheless, in the course of our operations, you may find our service unsatisfactory.
You can file a complaint through the following channels:
Complaint formTO FILE A COMPLAINT
BY PHONE
In office hours: +36 1 465 4700
Telephone helpdesk on Mondays:
17:00h-20:00h: +36 1465 4783
PERSONALLY
In our Customer Service Centre at Budapest, Fáy St. 27. 2. floor in office hours
Monday: 08:30-17:00
Tuesday: 08:30-16:00
Wednesday: 08:30-16:00
Thursday: 08:30-16:00
Friday: 08:30-14:30
BY POST
1139 Budapest, Fáy St. 27.
FURTHER INFORMATION
We will respond to your complaint within 30 days of receiving it, in accordance with the statutory requirements.
You can find our complaint handling policy and complaint form here: