COMPLAINT HANDLING - PORSCHE INSURANCE

Customer satisfaction is a top priority for Porsche Insurance.

Nevertheless, in the course of our operations, you may find our service unsatisfactory.

You can file a complaint through the following channels:

Complaint form

TO FILE A COMPLAINT

In office hours: +36 1 450 2853

Telephone helpdesk on Mondays:

17:00h-20:00h: +36 1 465 4783

In our Customer Service Centre at Budapest, Fáy St. 27. 2. floor in office hours

Monday: 08:30-17:00
Tuesday: 08:30-16:00
Wednesday: 08:30-16:00
Thursday: 08:30-16:00
Friday: 08:30-14:30

1139 Budapest, Fáy St. 27. or 1396 Pf.: 490

We will respond to your complaint within 30 days of receiving it, in accordance with the statutory requirements.

You can find our complaint handling policy and complaint form here:

Porsche Insurance Complaint form (HU) (PDF) pdf 0.19 MB